Documents get held back.
Many cities keep attachments off their website because they don't meet ADA standards, so residents have to call or file a records request.
PDF accessibility for Florida local government
Post every document. Make sure everyone can read it.
Scanned minutes, signed contracts and attachments that don't meet ADA standards often end up left off your website, or posted as images no one can search. We fix them so you can post everything, residents can find it on Google, and you're ready for the federal ADA web rule. Same PDF, back within 48 hours.
Why this lands on the clerk's desk
Residents can't find what's posted.
Scanned pages don't show up in Google search or AI answers, so people call City Hall instead.
Your next budget is the last one before the deadline.
The federal rule applies April 26, 2028. The budget you adopt next summer is the last one before that date.
It's common: 31 of the 39 Florida cities and districts we checked had scanned pages in recent packets. See where yours stands with a free scorecard.
How it works
Free scorecard.
We check one of your recent packets and send a one-page report: which pages fail, why, and what it means for your residents.
Free sample.
We fix one document at no cost, often a set of scanned minutes, so you can see and test the result yourself.
Every packet, every month.
Send us each packet and get it back within 48 hours, ready to post, for one flat monthly fee.
What changed for one Florida city
A Florida city posted 30 pages of council minutes as scanned images. Here's what changed after we fixed them.
CITY OF
CITY COUNCIL MEETING MINUTES
Regular Meeting · September 2026
54| What changed | Before | After |
|---|---|---|
| Can it be posted with confidence? | Scanned images that fail ADA standards | Readable by everyone and safe to post |
| Can residents search it? | Searching “driveway ordinance” found nothing in the minutes | Every word is searchable |
| Adobe Acrobat accessibility check | Failed | Passed, and the pages look exactly the same |
Before the fix, a screen reader read only “Page 54 of 433” on a full page of minutes.
What we fix, and what we don't touch
We fix
- Scanned pages, turned into real text and checked by a person against the original
- Headings and reading order, so screen readers can follow the agenda
- Descriptions for maps, photos and signatures
- Tables, so budget figures read correctly
- Title, language and bookmarks
- A final check with Adobe's accessibility checker and a real screen reader
We don't
- Change your words. The record stays exactly as you wrote it
- Make a separate HTML copy for you to maintain
- Sell a widget or overlay. Those don't fix PDFs
- Need access to your systems. You send the file and post what we return
Simple pricing
One flat monthly fee based on how many pages you post, with no per-document invoices and no long procurement process.
Month to month to start
Try it with no long-term commitment. Move to an annual plan when it fits your budget cycle.
Sized to your volume
Small towns and special districts pay less than larger cities. Your free scorecard comes with a quote.
48-hour turnaround
Fast enough to fit between packet deadlines and meeting day.
About Packetwell
Packetwell is a small Florida service based in Miami. We focus on one thing: making the meeting documents that cities and special districts post readable by everyone, quickly and at a predictable price. Every document is checked by a person before it goes back to you.
Get your free scorecard
Tell us your city or district. We'll check a recent packet and send you the results, with no cost and no obligation.
Email peter@packetwell.com